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Jose Mario Diaz Quessep

@josemariodiazquessep

Medical Interpreter at LanguageLine Solutions / Teleperformance SA facilitating real-time English–Spanish healthcare conversations.

Colombia

Message

What I'm looking for

I’m transitioning into sales development and customer-facing sales roles, with a strong interest in learning prospecting, lead qualification, CRM workflows, and sales processes.

At LanguageLine Solutions / Teleperformance SA, I facilitate real-time English–Spanish communication during medical and healthcare interactions. I help patients and healthcare professionals exchange information clearly and accurately.

I handle sensitive information and navigate multiple digital platforms while interpreting in real time. I follow established protocols and maintain professionalism, neutrality, and accuracy.

Previously, I provided interpretation services at Interpretia and customer support at Intelcia, handling inquiries and account-related issues. I’m transitioning into sales development and customer-facing sales roles, and I’m interested in learning prospecting, lead qualification, CRM workflows, and sales processes.

Experience

Work history, roles, and key accomplishments

Current

Medical Interpreter

Current

LanguageLine Solutions / Teleperformance SA

Jul 2026 - Present (3 months)

Facilitated professional English-Spanish communication during real-time medical interactions, ensuring accurate information exchange. Handled sensitive information and navigated multiple digital platforms while maintaining professionalism and active listening.

English Spanish Interpretation Medical Terminology Active Listening Confidentiality Digital Platforms remote communication

Logistics Assistant

Corporación Fiestas del 20 de Enero

Jan 2025 - Jan 2026 (1 year)

Supported day-to-day logistics activities, coordinating tasks with supervisors and team members. Monitored tasks, communicated updates, and adapted to time-sensitive requirements while maintaining attention to detail.

Logistics Coordination Monitoring Communication Skills Adaptability Attention To Detail

Bilingual Interpreter

Interpretia

Feb 2024 - Jul 2024 (5 months)

Provided professional English-Spanish interpretation services, facilitating clear communication between clients. Managed real-time conversations with active listening, professionalism, and confidentiality.

English Spanish Interpretation Active Listening Confidentiality Digital Platforms Customer Service

Customer Service Representative

Intelcia

Oct 2023 - Dec 2023 (2 months)

Provided customer service in a high-volume BPO environment, handling inquiries, account issues, and problem resolution. Documented interactions and managed customer information through internal systems.

Customer Service problem resolution Account Support Documentation Communication Skills