Seeking a challenging role where I can utilize my skills and experience to contribute to the success of the organization.
VVLooking for a job
Vanessa Vance
@vanessavance
Hotel management professional with experience in reservations and customer service.
United StatesWhat I'm looking for
As a seasoned hotel professional, I bring a wealth of experience in reservations and customer service. With a strong background in hotel operations, I have honed my skills in providing exceptional customer experiences, managing reservations, and ensuring seamless hotel operations.
Throughout my career, I have worked with reputable hotels and resorts, including Wyndham Casa di Sirena Ilhabela, R1 Soluções Audiovisuais, TW Guaimbe Exclusive Suites, Hotel Praia do Portinho, and Sofitel Guarujá Jequitimar. My expertise lies in reservations, customer service, and sales, with a proven track record of delivering results-driven performance.
I am a highly organized and detail-oriented individual with excellent communication skills, fluent in Portuguese, English, and Spanish, and currently learning French. I am proficient in Microsoft Office Suite, Desbravador, Opera PMS, ResaWeb, and extranets for Expedia, Booking, and Omnibees.
Experience
WI
Reservation Agent
Wyndham Casa di Sirena Ilhabela
Nov 2020 - Aug 2021 (9 months)
Responsible for reservations, providing information and general explanations about the hotel, the rooms and their rates, according to Wyndham Standards.
RA
Sales Representative
R1 Soluções Audiovisuais
Jul 2019 - Jan 2021 (1 year 6 months)
Responsible for customer service, selling rentals of audiovisual equipment and technical service, clarifying doubts about the audiovisual infrastructure of corporate events.
RA
Sales Representative
R1 Soluções Audiovisuais
Sep 2017 - Apr 2018 (7 months)
Responsible for customer service, selling rentals of audiovisual equipment and technical service, clarifying doubts about the audiovisual infrastructure of corporate events.
TS
Receptionist and Reservation Agent
TW Guaimbe Exclusive Suites
Jan 2017 - Jun 2017 (5 months)
Responsible for answering phone calls and closing reservations, greeting and welcoming guests, showing them the hotel facilities while talking about its history and interesting places to go around the city.
HP
Receptionist and Reservation Agent
Hotel Praia do Portinho
Nov 2016 - Jan 2017 (2 months)
Responsible for answering phone calls and closing reservations, greeting and welcoming guests, showing them the hotel facilities while talking about interesting places to go around the city.
SJ
Reservations Agent
Sofitel Guarujá Jequitimar
Mar 2013 - Mar 2016 (3 years)
Responsible for selling the apartments and performing the closing of reservations, in line with established policies and procedures of the brand.
Tech stack
Learn about the tools and technologies that Vanessa likes to use.
Availability
Looking for a job
Location
United StatesAuthorized to work in
BrazilSocial media
Job categories
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