Open to opportunities

Arthur Monteiro

@arthurmonteiro

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Bilingual sales and customer support professional skilled in remote client relations.

Brazil

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What I'm looking for

I seek remote or freelance roles in sales or customer support with a collaborative, multicultural team, flexible U.S. hours, and opportunities to grow in client relations and remote service delivery.

I am a bilingual (English–Portuguese) sales and customer support professional with experience in hospitality and remote client services. I have supported sales teams, managed guest check-ins, and assisted English-speaking markets via email, chat, and phone.

I excel at building strong client relationships, upselling, and handling high-pressure situations while maintaining clear communication in both languages. I am familiar with remote work tools like Slack, Zoom, Microsoft Teams, Google Workspace, and CRM systems.

I adapt quickly, solve problems effectively, and manage time in fast-paced environments; I am open to freelance or full-time remote roles and flexible to work U.S. hours.

Experience

Work history, roles, and key accomplishments

Current

Sales & Reception Associate

Current

Royal Turquesa Hotel

Jan 2023 - Present (2 years 8 months)

Managed guest check-ins/outs and supported sales with booking confirmations and upselling, delivering high-level customer service in English and Portuguese. Improved reservation handling and multitasking efficiency in a fast-paced hospitality environment.

Customer Service Sales Reserving Upselling Multitasking Google Workspace

Freelance Sales & Customer Support

Self Employed

Provided remote customer service and sales support to English-speaking markets via email, chat, and phone, conducting outreach that supported client acquisition and sales growth. Utilized remote collaboration tools to deliver timely support and resolve client issues.