Open to opportunities

Amanda Rivas

@amandarivas

Message

Dedicated professional in International Relations and Administration.

Brazil

Message

What I'm looking for

I seek a role that allows me to grow in International Relations and Administration, contributing to team goals while enhancing my skills.

I'm a committed and responsible professional currently pursuing a degree in International Relations at UNIP, where I am in my 6th semester. My journey has been enriched by various experiences, including my role as a receptionist at Hotel Vitoria Convention, where I manage customer interactions in both Portuguese and English, ensuring a pleasant stay for all guests. I take pride in my ability to resolve issues effectively and maintain smooth operational communication across departments.

In addition to my professional experience, I have actively engaged in volunteer work, supporting elderly individuals and children in vulnerable situations. My dedication to continuous improvement is reflected in my participation in various educational events and workshops, focusing on soft skills and international career development. I am eager to apply my knowledge and skills in a dynamic organization that values teamwork and personal growth.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Hotel Vitoria Convention Indaiatuba

May 2024 - Present (1 year 1 month)

Responsible for customer service in Portuguese and English, providing necessary information for a satisfactory stay, and responding to requests and complaints in person, via email, or phone. Managed reservations, check-ins, check-outs, invoice issuance, and reconciliation of hotel stays and events.

Customer Service English Portuguese Reserving Communication Problem Solving

Current

Volunteer

Current

ONG Bolha de Sabão

Oct 2018 - Present (6 years 8 months)

Volunteered to assist children in vulnerable situations, providing entertainment and donations. Contributed to creating a supportive environment for children.

Volunteering Child Support Community Engagement Empathy Communication

Current

Volunteer

Current

Lar de Velhos e Espaço Dia Emmanuel

Jan 2016 - Present (9 years 5 months)

Volunteered by visiting the elderly, providing donations and emotional support. Focused on improving the well-being of residents.

Volunteering Empathy Communication

Sales Assistant

Bee Smart Shop

Feb 2024 - Apr 2024 (2 months)

Primarily responsible for customer service, inventory management for purchase orders, and payment processing. Supported operations in both Indaiatuba and Campinas units.

Customer Service Inventory Management Payment Processing Sales Communication

Education

Degrees, certifications, and relevant coursework

UNIP

Bachelor, International Relations

Currently pursuing a Bachelor's degree in International Relations, with an expected graduation in June 2026. The curriculum focuses on global affairs, diplomacy, and international cooperation.

Colégio Objetivo

High School Diploma, General Studies

Completed high school education at Colégio Objetivo in Indaiatuba. Developed a strong academic foundation across various subjects.

ILAC

Certificate, English Language

Completed an intensive English course from November 2019 to January 2020 in Canada. Focused on enhancing language proficiency and communication skills.