Open to opportunities

Andressa Reichert

@andressareichert

Message

Bilingual virtual receptionist delivering professional, organized administrative and customer support.

Brazil

Message

What I'm looking for

I'm seeking a remote virtual receptionist or administrative role where I can use bilingual communication, CRM and scheduling skills to provide organized, discreet, client-focused support.

I am a bilingual administrative professional with experience as a receptionist, hotel manager and customer support specialist. I deliver exceptional first impressions through organized scheduling, document and tenant communications, and discreet customer service.

I have supervised teams, managed reservations, and handled contracts, payments, and CRM-based communications to support operations and improve service efficiency. I seek remote virtual receptionist roles where I can apply empathy, organization, and bilingual communication to support clients and teams.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

B&F Imports

Jan 2021 - Present (4 years 8 months)

Managed tenant communications, documents, contracts and payments while supporting the property manager and maintaining organized filing systems to improve administrative responsiveness.

Tenant Communication Document Management Contract Administration Payments Processing CRM Scheduling Google Calendar Email Support

Hotel Manager

Pousada da Chácara

Jan 2015 - Dec 2019 (4 years 11 months)

Managed hotel operations, scheduled reservations and resolved guest issues; supervised a 10-member team to maintain service standards and improve guest satisfaction.

Hotel Operations Guest Service Team Supervision Conflict Resolution Scheduling Staff Training Hospitality Management

Telemarketing Representative

Sicredi

Jan 2014 - Dec 2014 (11 months)

Handled telemarketing calls to prospect clients, provided phone support and assisted sales efforts while using call-management software to maintain client records and follow-ups.

Telemarketing Outbound Sales CRM Prospecting Phone Support