Amelie Quinteros

I've supported international customers in airport retail, hospitality, and call center environments in English, Spanish, and Portuguese.

At Capibara Rústico Argentino, I advised customers on products, answered inquiries, and resolved issues while managing substantial traffic during peak airport periods.

At Kitek Hotel, I managed reservations, telephone assistance, guest support, and coordination with housekeeping to help deliver a positive stay. At Movistar, I handled technical inquiries, complaints, and conflict de-escalation while following service protocols and quality standards.

I'm comfortable with Google Workspace, Zendesk, Canva, and Microsoft Excel, and I bring clear communication, case follow-up, organization, and adaptability to new systems and processes.