Looking for a job

Pedro De Paula

@pedrodepaula

Receptionist at Lagoa Serena Flat Hotel handling guest reservations, check-ins, and customer support in person and by phone.

Brazil

Message

What I'm looking for

I'm seeking a remote position where I can use my customer service, communication, and hospitality experience to support customers while developing my career in an international work environment.

At Lagoa Serena Flat Hotel, I provide customer service to guests and visitors, handling reservations, inquiries, and check-in and check-out procedures.

I assist guests in person and by phone, including with Wi-Fi and TV-related issues. I also share local information and coordinate with hotel departments to address customer needs.

I'm seeking a remote opportunity in Customer Support, Customer Service, Reservations, or Virtual Assistance, where I can use my hospitality experience and develop my career in an international work environment.

Experience

Work history, roles, and key accomplishments

Current

Receptionist

Current

Lagoa Serena Flat Hotel

Jan 2022 - Present (4 years 8 months)

Provide professional customer service to hotel guests and visitors, performing check-in and check-out procedures, handling reservations, and resolving customer inquiries. Assist guests with directions, local information, and technical issues while maintaining organized front-desk operations.