Vanessa Timariu

Senior Customer Success Manager with B2B SaaS experience managing strategic enterprise accounts across AMER and EMEA. I drive retention, renewals, expansion, executive relationships, account health, and revenue protection across complex global platforms, including HR tech, EOR, payroll, compliance, workforce operations, and business-critical systems.

My background combines customer success, account management, business development, and commercial relationship ownership. I am strongest in complex environments where customers need structure, clear communication, practical problem-solving, and someone who can connect platform complexity to business outcomes while keeping momentum across teams, countries, and moving parts.

Having lived in nine countries, I understand global work from both the professional and human side. I am naturally curious, quick to learn, and good at adapting when the situation is new or still taking shape. I have direct experience operating asynchronously across global time zones while keeping customers, internal teams, and commercial priorities moving.