Vaishnavi Khawse

Product Support and Data-focused professional with 3+ years of experience supporting international clients across the UK, USA and Europe, with hands-on experience in SQL, Advanced Excel, data analysis, data validation, data reconciliation, reporting, KPI analysis, dashboard creation, troubleshooting and root cause analysis.

Currently working as a Client Relationship Executive at Paperchase Accountancy, managing 50+ international client accounts and resolving 100+ reporting and data queries monthly. Experienced in analysing business and client data, validating information, performing reconciliation, identifying discrepancies and preparing reports while maintaining 98% SLA compliance.

My technical and analytical skill set includes SQL, Advanced Excel, Power Query, Pivot Tables, KPI reporting, dashboard creation, data validation, data reconciliation and business data analysis. I also have experience with Zendesk CRM, operational reporting and cross-functional issue resolution.Troubleshoot technical issues related to API integrations, DNS configuration (SPF, DKIM, and DMARC), SMTP, and email deliverability.I am developing my capabilities in Data Engineering, AI-assisted analytics and automation, with a focus on using technology and AI tools to improve data analysis, troubleshooting, reporting, process efficiency and business decision-making.

I am open to opportunities in Product Support, Client Support, Application Support, Data Engineering, Data Operations, Data Analyst particularly roles where I can combine my experience in client management and problem solving with SQL, data and AI-enabled technologies.