At Arcgate, I handled client queries and support tickets while cleaning, reviewing, and processing datasets. I also prepared structured data for bulk uploads and maintained quality standards.
At Nexithon, I managed customer queries through HubSpot and kept customer information and follow-up records organized. I also sourced and screened candidates using LinkedIn Recruiter and Loxo.
At Tata Consultancy Services, I supported data migration projects and used SQL with IBM DB2 for ETL processes and structured data handling. My work focused on data accuracy, validation, and process compliance.
As a Data Analyst Intern at Unified Mentor, I analyzed records with Python and built Power BI and Tableau dashboards for KPI tracking and reporting. In a separate Customer Churn Analysis project, I analyzed customer records with Python and SQL, identified churn drivers, and proposed actions estimated to reduce churn by approximately 10–15%.
