Open to opportunities

Ashutosh Sharma

@ashutoshsharma5

Business & Data Analyst specializing in financial analytics, delivering SQL/Power BI reporting, variance analysis, and automated dashboards.

India

Message

What I'm looking for

I’m looking for a role where I can own SQL and Power BI reporting end-to-end—turning variance, forecasting, and KPI/SLA data into executive dashboards—and automate reporting workflows to improve visibility and decision-making.

I’m a Business & Data Analyst with 5.9 years of experience in data interpretation, reporting, and business analytics across IT services and edtech. I’m now building specialized expertise in financial analytics—bringing a strong focus on budgeting, variance, forecasting, and executive-ready reporting.

In my recent roles, I used Excel and SQL to develop and maintain dashboards that improved KPI/SLA visibility and helped uncover process inefficiencies. I drove measurable impact—reducing resolution time by 15% through trend and pattern analysis, and contributing to a 15% increase in active users using analytics-informed insights.

I’m especially effective at turning messy data into clear decisions: P&L-style dashboards, budget vs. actual variance analysis, YTD & growth metrics, and executive reporting. I also like improving how teams work—sharing knowledge on reporting tools and SQL basics, and using root cause analysis to improve issue resolution and reporting accuracy.

Beyond work, I build hands-on analytics projects to deepen my financial and BI skills, including Power BI + DAX forecasting visuals, DAX Studio measure optimization, and Tabular Editor calculation groups. I’m comfortable working with SQL (joins, CTEs, window functions), Advanced Excel automation, and platforms like SAP ECC structures, Snowflake, and Microsoft Fabric through practical learning.

Experience

Work history, roles, and key accomplishments

Current

Career Break — Professional Upskilling

Current

Self-directed

Sep 2025 - Present (10 months)

Completed SQL, Python, Excel, and Power BI fundamentals certifications and Microsoft Learn badges. Built self-directed projects focused on financial dashboards, variance analysis, and SQL querying using DAX Studio and Tabular Editor, with hands-on practice for Snowflake, SAP ECC structures, and Microsoft Fabric.

SQL Python Excel Power BI Tabular Editor Snowflake Microsoft Fabric

Business Associate

Tech Mahindra

Aug 2022 - Sep 2025 (3 years 1 month)

Performed trend and pattern analysis on customer service data to identify process inefficiencies and reduce resolution time by 15%. Developed and maintained KPI/SLA dashboards and reports using Excel and SQL, and delivered root-cause insights with stakeholder support and team training on reporting tools.

Trend Analysis Excel SQL KPI Reporting SLA Dashboarding Root Cause Analysis Stakeholder Management Reporting team training

Technical Head

Ed Box Pvt Ltd

Sep 2021 - Mar 2022 (6 months)

Managed backend operations and real-time data recordings for a government exam ed-tech application. Built performance reports and user engagement insights using Excel and SQL, and analyzed traffic/user behavior trends that contributed to a 15% increase in active users.

Backend Operations Data Recording Excel SQL performance reporting User Engagement Traffic Analysis

Technical Expert Executive – Adobe

Teleperformance

Sep 2020 - Aug 2021 (11 months)

Analyzed technical support ticket patterns and documented repetitive issues for proactive troubleshooting. Used Jira to track and analyze bugs and created internal process documentation to reduce ticket turnaround time while guiding clients on the Adobe product suite.

Technical Support Jira Issue Tracking Process documentation Guiding Clients

Technical Support Executive – Symantec

Teleperformance

Jun 2018 - May 2019 (11 months)

Resolved complex customer issues by collecting feedback and maintaining service documentation for future data logging. Performed technical diagnostics and issue tracking using bug reporting tools, contributing to improved product support analytics.

Customer Support Technical Diagnostics Issue Resolution Feedback Collection Documentation Bug Reporting Issue Tracking Product Analytics

Education

Degrees, certifications, and relevant coursework

Arya Institute of Engineering Technology & Management

Bachelor of Technology, Computer Science Engineering

2014 - 2018

Grade: 78.00%

Earned a Bachelor of Technology in Computer Science Engineering from Arya Institute of Engineering Technology & Management (University of Rajasthan) from 2014 to 2018, with a 78.00% score.