Unwana Udoh
@unwanaudoh
Customer Care Officer at Ivy's Farm who handled customer enquiries and concerns through direct and online communication.
MaltaWhat I'm looking for
At Ivy's Farm, I communicated directly with customers, responded to enquiries, and provided information about products and services. I also handled customer concerns and worked toward satisfactory solutions.
I used social media and online communication channels to interact with customers, following up when necessary to support a positive customer experience.
At Brizycutz, I provided personalised customer service, managed appointments and requests, and communicated with customers about their preferences. I'm currently studying an Advanced Diploma in Health Sciences at MCAST in Malta.
Experience
Work history, roles, and key accomplishments
Barber / Customer Service
Brizycutz
Provided direct, personalised service to customers, built strong relationships, and managed appointments and customer requests. Handled customer feedback professionally to maintain a welcoming experience.
Customer Care Officer
Ivy's Farm
Communicated directly with customers, responded to enquiries, and provided accurate information about products and services. Handled customer concerns and maintained positive relationships through effective communication.
Education
Degrees, certifications, and relevant coursework
Malta College of Arts, Science & Technology (MCAST)
Advanced Diploma, Health Sciences
Currently studying an Advanced Diploma in Health Sciences at MCAST in Malta.
Akwa Ibom State Polytechnic
Higher National Diploma, Microbiology
Higher National Diploma in Microbiology from Akwa Ibom State Polytechnic, Ikot Osurua, Nigeria, completed in 2018.
Akwa Ibom State Polytechnic
National Diploma, Science Laboratory Technology
National Diploma in Science Laboratory Technology from Akwa Ibom State Polytechnic, Ikot Osurua, Nigeria, completed in 2015.
NECO
NECO
Completed NECO certification in Nigeria in 2013.
WAEC
WAEC
Completed WAEC certification in Nigeria in 2011.
Tech stack
Software and tools used professionally
Availability
Location
MaltaAuthorized to work in
Salary expectations
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