Inna Db
@innadb
I drive B2C sales and customer support through consultative service and team leadership.
MaltaWhat I'm looking for
I've supported sales and customer service at Cavlamer Beauty Clinic, 3G Brothers Holding (Tregi), and Transcom, managing inbound and outbound calls, converting leads, and matching customers with suitable services and solutions.
I've also supervised customer support agents at 3G Brothers Holding, monitoring workloads and performance while coaching teams on quality assurance, escalation management, and customer experience improvement. With an MBA-focused business management education and digital marketing background, I'm seeking an opportunity in Malta where I can apply my sales, administration, and customer relationship skills.
Experience
Work history, roles, and key accomplishments
Sales and Customer Support Agent
Cavlamer Beauty Clinic
Jan 2025 - Jan 2026 (1 year)
Managed inbound and outbound calls with prospective and existing customers to promote and sell company services. Engaged with customers to understand their requirements and presented suitable service options based on their individual needs.
Education
Degrees, certifications, and relevant coursework
London School of Commerce Malta
Postgraduate Diploma, Business Management
2024 - 2025
Pursued a Level 7 Postgraduate Diploma in Business Management leading to a Master of Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
MaltaAuthorized to work in
Salary expectations
Job categories
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