Open to opportunities

Jaella Elposar

@jaellaelposar

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Dedicated tourism management student with strong communication skills.

Malta

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What I'm looking for

I am looking for opportunities that allow me to utilize my skills in a dynamic environment, with a focus on career growth and development in the tourism and hospitality sectors.

I am a motivated and dedicated individual currently pursuing a Bachelor of Science in Tourism Management. My academic journey has been marked by consistent excellence, as evidenced by my recognition as a Dean's Lister during my first and second years. I am also an active participant in sports, serving as a member of the Futsal Varsity team, which has honed my teamwork and leadership skills.

In my professional experience, I have worked in various roles, including as a Check-in Agent at Aviaserve Ltd. and a Labourer at Inspectra Ltd. My previous positions in the Philippines, such as a Packer at ProGreen Distillery Corp. and Housekeeping at Madhavi Beach Resort, have equipped me with valuable skills in customer service, quality checking, and time management. I am eager to leverage my abilities to contribute positively to an organization.

Experience

Work history, roles, and key accomplishments

Current

Check-in Agent

Current

Aviaserve Ltd.

May 2024 - Present (1 year 1 month)

Managed passenger check-in processes, ensuring compliance with airline regulations and providing excellent customer service. Handled baggage processing and resolved passenger inquiries efficiently.

Check In Processes Customer Service Communication Problem Solving Data Entry Passenger Assistance

Labourer

Inspectra Ltd.

Jun 2023 - Present (1 year 11 months)

Performed sorting, packing, and labeling tasks for various products, ensuring accuracy and adherence to quality standards. Conducted thorough quality checks to maintain product integrity before shipment.

Quality Control Inventory Management Teamwork

Packer

ProGreen Distillery Corp.

Jan 2022 - Present (3 years 5 months)

Responsible for efficiently packing products according to specifications, ensuring items were secure and ready for dispatch. Maintained a clean and organized packing station to optimize workflow.

Quality Assurance Inventory Management Team Collaboration

Housekeeping

Madhavi Beach Resort

Jan 2020 - Present (5 years 5 months)

Provided comprehensive cleaning and maintenance services for guest rooms and common areas, ensuring high standards of cleanliness and guest satisfaction. Managed inventory of cleaning supplies and reported maintenance issues promptly.

Room Preparation Customer Service Inventory Management Hospitality Time Management

Sales Assistant

Bicolandiaz Convenience Store

Assisted customers with product selection and purchases, providing friendly and efficient service. Managed cash transactions, restocked shelves, and maintained store cleanliness.

Sales Customer Service Inventory Management Communication

Education

Degrees, certifications, and relevant coursework

Batangas State University

Bachelor of Science, Tourism Management

Grade: 1st Year & 2nd Year Dean's Lister

Activities and societies: Student Athlete, Futsal Varsity

Undergraduate student and a student athlete, participating in Futsal Varsity. Achieved Dean's Lister status in both 1st and 2nd years.

TESDA Training Assessment Center- STI College Balayan, INC.

National Certificate II, Cookery

Completed a National Certificate II in Cookery. This training was provided by TESDA Training Assessment Center- STI College Balayan, INC.

TESDA

National Certificate III, Caregiving

Obtained a National Certificate III in Caregiving from TESDA. This certification was completed in July 2019.

STI College Balayan, INC.

Senior High School Diploma, Accountancy Business and Management

Grade: With Honors

Activities and societies: Class President Council of Leader, Overall Vice President in Academic Strand, Council of Leaders Secretary in ABM Strand, Football Varsity

Graduated from the Accountancy Business and Management (ABM) strand with Honors. Held leadership positions including Class President Council of Leader, Overall Vice President in Academic Strand, and Council of Leaders Secretary in ABM Strand.