Open to opportunities

Diana Adokoh

@dianaadokoh

Message

Detail-oriented professional with a background in customer service.

Malta

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a detail-oriented professional with a strong background in customer service and administrative roles. My experience has equipped me with the skills to manage tasks efficiently while providing excellent service. I thrive in dynamic environments where I can utilize my organizational and communication skills to contribute to team success.

Throughout my career, I have held various positions that have honed my abilities. As a Sales Assistant at The Taste of Africa, I greet and assist customers, manage transactions, and ensure the store is well-presented. My previous role as a Consultant at Project Bluemoon allowed me to manage correspondence and coordinate administrative procedures, ensuring smooth project operations. I take pride in my reliability and adaptability, consistently meeting deadlines and producing quality work.

With a Bachelor's degree in Procurement and Supply Chain Management, I am dedicated to ongoing personal and professional development. I am eager to learn and grow in my career, and I look forward to contributing my skills to a new team.

Experience

Work history, roles, and key accomplishments

Current

Sales Assistant

Current

The Taste of Africa

Dec 2024 - Present (6 months)

Greeted and assisted customers, answering questions about products and prices. Operated cash register, handling various payment types, and restocked shelves while ensuring products were neatly displayed and the store was clean.

Customer Service Inventory Management Display

Consultant

Project Bluemoon

Aug 2021 - Oct 2024 (3 years 2 months)

Managed correspondence and coordinated administrative procedures, ensuring smooth project operations. Reported regularly to the Director on project progress and identified areas requiring attention, while also collating data and reports across departments.

Project Coordination Administrative Support Data Collation Reporting Document Management

Receptionist

National Communications Authority

Sep 2019 - Aug 2020 (11 months)

Supported front desk operations, fostering a welcoming environment for clients and managing inquiries. Conducted research for outreach programs, provided consumer rights education, and effectively resolved complaints.

Research

Sales Attendant

Ebenezer Stores Ltd

Jan 2015 - Oct 2024 (9 years 9 months)

Assisted customers with product selection and provided support with purchasing, significantly enhancing customer satisfaction. Contributed to sales by offering additional products, driving revenue growth, and maintained accurate sales records while organizing inventory for efficient store operations.

Customer Support Sales Inventory Management Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Koforidua Technical University

Bachelors, Procurement and Supply Chain Management

Completed a Bachelor's degree focusing on procurement and supply chain management principles. Gained expertise in strategic sourcing, logistics, and inventory management.

Koforidua Technical University

Higher National Diploma (HND), Purchasing and Supply

Obtained a Higher National Diploma with a specialization in purchasing and supply. Developed foundational knowledge in supply chain operations and procurement processes.

Boso Senior High Technical School

WASSCE Certificate, General Studies

Achieved the West African Senior School Certificate, demonstrating proficiency across a broad curriculum. Completed secondary education, preparing for further academic pursuits.