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Akinyemi AbdulAA
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Akinyemi Abdul

@akinyemiabdul

Customer support specialist and virtual assistant delivering reliable remote service and admin excellence.

Malta
Message

What I'm looking for

I am seeking remote roles where I can provide reliable customer support or virtual assistance, contribute to efficient operations, and grow professionally in a collaborative, communicative team.

I am a customer support specialist and virtual assistant with over 3 years of hands-on experience delivering high-quality support via phone, email, and live chat. I combine strong written and spoken English with proven abilities in issue resolution, data entry, scheduling, and administrative support to maintain consistent customer satisfaction.

I have background experience in education and retail operations that sharpened my communication, presentation, and efficiency under pressure. I hold EQF Level 5 qualifications in Business Management and Methodology from the International European University in Malta and am available for remote work with a valid Maltese work permit.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IU

International European University

Diploma, Business Management

2023 - 2024

Completed Business Management studies at EQF Level 5 focusing on practical management principles and administrative skills.

IU

International European University

Diploma, Methodology

2023 - 2024

Completed a Diploma in Methodologist at EQF Level 5 emphasizing methodological approaches and instructional design principles.

Tech stack

Software and tools used professionally

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Akinyemi Abdul - Customer Service Representative - Multichoice Outcess Solutions | Himalayas