Akinyemi Abdul
@akinyemiabdul
Customer support specialist and virtual assistant delivering reliable remote service and admin excellence.
MaltaWhat I'm looking for
I am a customer support specialist and virtual assistant with over 3 years of hands-on experience delivering high-quality support via phone, email, and live chat. I combine strong written and spoken English with proven abilities in issue resolution, data entry, scheduling, and administrative support to maintain consistent customer satisfaction.
I have background experience in education and retail operations that sharpened my communication, presentation, and efficiency under pressure. I hold EQF Level 5 qualifications in Business Management and Methodology from the International European University in Malta and am available for remote work with a valid Maltese work permit.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Multichoice Outcess Solutions
Jun 2021 - Nov 2023 (2 years 5 months)
Managed high volumes of outbound and inbound customer calls, educated customers on products and resolved complaints to deliver consistent, high-quality support over a 2.5-year period.
English Teacher
Bzone High School
Sep 2018 - May 2019 (8 months)
Taught English with structured lesson plans, evaluated student progress and strengthened classroom communication and presentation skills.
Warehouse Order Picker
Justrite Super Store
Mar 2017 - Sep 2018 (1 year 6 months)
Packed and prepared 100–150 orders daily while maintaining accuracy and efficiency under pressure to meet operational targets.
Education
Degrees, certifications, and relevant coursework
International European University
Diploma, Business Management
2023 - 2024
Completed Business Management studies at EQF Level 5 focusing on practical management principles and administrative skills.
International European University
Diploma, Methodology
2023 - 2024
Completed a Diploma in Methodologist at EQF Level 5 emphasizing methodological approaches and instructional design principles.
Tech stack
Software and tools used professionally
Availability
Location
MaltaAuthorized to work in
Job categories
Interested in hiring Akinyemi?
You can contact Akinyemi and 90k+ other talented remote workers on Himalayas.
Message AkinyemiFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
