Sylvain Preziosi

I am a dedicated customer service agent with extensive experience in technical support and customer care. My journey began in 2015, and since then, I have honed my skills in various roles, including my current position as a freelance customer service agent. I thrive on challenges and am committed to providing exceptional service to clients across multiple platforms, including Airbnb and Booking.com.

Throughout my career, I have developed a strong ability to assist customers with financial, functional, and technical inquiries. My tenure at Betclic in Malta allowed me to engage with customers through phone, chat, and email, ensuring their issues were resolved efficiently. I take pride in creating and maintaining standard responses to frequently asked questions, which enhances the overall customer experience.

In addition to my technical skills, I possess excellent communication abilities and a keen attention to detail. I believe in the power of teamwork and have successfully collaborated with colleagues to achieve common goals. I am always eager to learn and grow, and I look forward to bringing my expertise to a new opportunity where I can continue to develop my skills.