Umair Khan

I am currently working as a Sales Executive, leveraging my extensive experience in customer support to enhance client interactions and satisfaction. My role involves ensuring quality and consistency across customer communications, where I review chats for accuracy, tone, and compliance. This meticulous approach has not only improved team performance but also significantly boosted customer satisfaction levels.

Prior to my current position, I served as a Customer Support Specialist at Ibex Pakistan, where I adeptly handled a high volume of calls, addressing customer inquiries and concerns efficiently. My experience as a Project Manager at Techy Jeeves allowed me to manage diverse projects, ensuring that client needs were met and projects were delivered on time. I thrive in fast-paced environments and am committed to building lasting relationships with clients to foster future sales opportunities.