Muhammad Mohsin Shahid
@muhammadmohsinshahid
Customer service and sales professional with experience in customer support, cold calling, lead generation, and relationship management.
What I'm looking for
I've supported sales growth at Decode Digital by generating new leads and building strong relationships with existing clients to help meet sales targets.
At E-Growth Solutions, I led a sales team toward exceeding targets through guidance, training, and motivation.
I'm currently a Customer Support Executive at IBEX, assisting customers with inquiries and resolving issues efficiently while maintaining high customer satisfaction through effective communication.
With a BS in Economics from the University of Education, I bring empathy, adaptability, multitasking, communication, time management, and problem-solving to customer-facing work.
Experience
Work history, roles, and key accomplishments
Assist customer with inquiries and resolve issues efficiently.
Maintaing a high level of customer satisfaction through effective communication.
Customer Support and Sales Manager
E Growth solutions
May 2024 - Oct 2024 (5 months)
Lead a high-performing sales team to achieve and exceed sales target, proving guidance, training and motivation to drive success
Sales Support Representative
Decode Digital
Jan 2023 - May 2024 (1 year 4 months)
Generated new leads and built strong relationships with existing clients to drive sales growth and meet sales targets.
Education
Degrees, certifications, and relevant coursework
University of Education
Bachelor of Science, Economics
Pursued a BS in Economics with a focus on customer support skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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