Twoanna Powell
@twoannapowell
Dedicated customer service representative with strong sales skills.
JamaicaWhat I'm looking for
I am a motivated individual with a strong commitment to teamwork and leadership. My experience in customer service has equipped me with the skills necessary to excel in a sales associate role. I pride myself on my ability to uplift and support my team, ensuring that we meet our goals together.
During my time at Sagility Health as a Customer Service Representative, I honed my communication and problem-solving skills, consistently delivering excellent service to clients. My internship at Fontana Pharmacy allowed me to apply my product knowledge and people skills in a retail environment, where I successfully engaged customers and contributed to sales growth.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Sagility Health
Oct 2023 - Jan 2025 (1 year 3 months)
Provided exceptional customer service in a call center environment, handling inquiries and resolving issues efficiently. Demonstrated strong communication skills and a commitment to customer satisfaction.
Registrar, Filing, Data Entry
Broadcasting Commission
Nov 2022 - Mar 2023 (4 months)
Managed data entry and filing tasks, ensuring accurate record-keeping and organization of documents. Developed attention to detail and administrative skills.
Sales Associate
Fontana Pharmacy
Aug 2022 - Aug 2022 (0 months)
Assisted customers in a retail environment, providing product knowledge and support. Engaged in upselling and promoting various products to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
Oberlin High School
High School Diploma, General Studies
2017 - 2022
Activities and societies: Participated in various extracurricular activities and received multiple certificates for outstanding performance.
Completed secondary education with a focus on subjects including English Language, Principles of Business, and Information Technology.
Unity Primary And Infant School
Primary Education
2014 - 2017
Race Course Primary School
Primary Education
2011 - 2014
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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