DSTJ GamingDG
Open to opportunities

DSTJ Gaming

@dstjgaming

Dedicated customer service representative with a passion for excellence.

Jamaica
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated and diligent individual who consistently strives to exceed expectations and make a remarkable difference in my field. My abilities are enhanced through academic and social development, strategic development, and analyzing client or company needs within an organization.

With experience in customer service roles at Conduent and Intouch CX, I have honed my skills in assisting customers with their needs, resolving complaints, and ensuring satisfaction. My commitment to hard work and attention to detail has facilitated the accomplishment of both personal and corporate objectives.

Throughout my career, I have received recognition for my performance, including awards for being a top performer and achieving the highest conversion rates. I am eager to bring my expertise in customer service and sales to a new opportunity where I can continue to grow and contribute positively.

Experience

Work history, roles, and key accomplishments

II

Customer Service Rep

Intouch CX - Instacart

Apr 2024 - Sep 2024 (5 months)

In my role as a Customer Service Representative, I assisted customers with their orders and managed queries to maximize satisfaction. I also trained new teammates and provided feedback to enhance team performance.

Education

Degrees, certifications, and relevant coursework

CC

Cornwall College

Diploma, General Studies

2017 - 2022

Completed a Diploma in General Studies, focusing on a broad range of subjects that enhanced critical thinking and analytical skills. This program provided a solid foundation for further academic and professional pursuits.

Tech stack

Software and tools used professionally

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