Alicia Barnes

I am a dedicated customer service representative with a strong commitment to delivering high-quality service and ensuring client satisfaction. Over the past three years at Sagility, I have honed my skills in resolving customer concerns efficiently while maintaining a professional demeanor. My experience in data entry and account management has equipped me with the ability to handle various tasks effectively, contributing to the overall success of my team.

My educational background includes a Caribbean Secondary Education Certificate and Caribbean Advanced Proficiency Examination qualifications, where I excelled in subjects such as Information Technology and Communication Studies. I am proficient in Microsoft Office Suite and possess strong written and verbal communication skills, making me adaptable and a quick learner in dynamic environments. I thrive in team-oriented settings and am always eager to contribute to collaborative efforts.