VBVoni Blake
@voniblake
Customer service representative dedicated to enhancing organizational success.
JamaicaWhat I'm looking for
I am a dedicated customer service representative with a passion for improving my skills and contributing to organizational success. My experience spans various roles, including working as a cashier and receptionist, where I honed my communication and problem-solving abilities.
Throughout my career, I have demonstrated my commitment to excellence in customer service, ensuring that clients receive the best possible experience. I have also engaged in community service, which has enriched my understanding of teamwork and social responsibility.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Faith Med Pharmacy
Jan 2024 - Jan 2025 (1 year)
Provided exceptional customer service and managed cash transactions efficiently. Assisted customers with inquiries and ensured a positive shopping experience.
Receptionist
Cecille’s Garden & Wedding Centre
May 2023 - Jun 2023 (1 month)
Managed front desk operations, greeted visitors, and handled phone inquiries. Provided information about services and assisted in scheduling appointments.
Customer Service Agent
Ibex Global
Jun 2022 - Jan 2023 (7 months)
Handled customer inquiries and resolved issues through various communication channels. Ensured customer satisfaction and maintained service quality.
Data Entry Clerk
Heart Summer Program
Aug 2019 - Sep 2019 (1 month)
Performed data entry tasks and maintained accurate records. Assisted in organizing data for various projects and ensured timely completion of tasks.
Education
Degrees, certifications, and relevant coursework
Heart College of Hospitality
Tour Guide Level 2, Hospitality
2020 - 2021
Completed a Level 2 Tour Guide program, gaining skills in hospitality and tourism management.
Ferncourt High sixth form association
CAPE, Social Sciences
2018 - 2019
Grade: Grade III
Pursued Caribbean Advanced Proficiency Examination (CAPE) with units in Caribbean Studies and Sociology.
Ferncourt High School
High School Diploma, General Studies
2013 - 2018
Completed Caribbean Examination Council CXC with subjects including Physical Education, English Language, and Food and Nutrition.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
Interested in hiring Voni?
You can contact Voni and 90k+ other talented remote workers on Himalayas.
Message VoniFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
