Open to opportunities

tunmike rasaq

@tunmikerasaq

Message

Executive business support professional optimizing operations and calendars to help leaders deliver priorities on time.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can support senior leaders, improve operational efficiency through strong SOPs and process improvements, and help teams deliver on-time priorities—while effectively utilizing my knowledge to increase profitability.

I am an organized, result-oriented professional with 3+ years’ experience executing administrative tasks, optimizing workflows, and ensuring organizational standards. I focus on designing SOPs, improving operational efficiency, and managing cross-functional teams to drive measurable outcomes.

At Microsoft Nigeria, I provided high-level executive business support to senior leaders, supporting smooth daily operations with 99% on-time delivery of executive priorities. I managed complex C-suite calendars (25–40 meetings weekly across time zones), coordinated 8–15 international trips per quarter with zero missed commitments, and handled 50+ expense reports quarterly with 100% compliance to Microsoft expense and audit policies.

Previously, I strengthened client service and operational reliability at Leadway Pensure PFA by supporting retirees and families through pension benefit processing while ensuring strict compliance with PENCOM regulations. Earlier roles as an Executive Assistant and administrative lead included briefing preparation, diary management, client correspondence, and maintaining client data uploads into Hubspot.

Experience

Work history, roles, and key accomplishments

Current

Executive Business Support

Current

Microsoft Nigeria

Nov 2024 - Present (1 year 7 months)

Provided high-level executive business support to 2 senior leaders, ensuring smooth daily operations and 99% on-time delivery of executive priorities. Managed complex global calendars, coordinated international travel (8–15 trips/quarter), processed 50+ expense reports with 100% compliance, and improved vendor response times by ~20%.

Executive Support Calendar Management Expense Management Vendor Management Meeting Coordination Process Improvement Cross functional Coordination

Customer Service (Pension)

Leadway Pensure PFA

Dec 2023 - Nov 2024 (11 months)

Supported retirees with end-to-end pension benefit processing, including RSA documentation, benefit selection options, and payment timelines. Guided families and next-of-kin through death benefit approvals while ensuring PENCOM regulatory compliance and professional complaint handling.

Customer Care Pension Administration Death Benefits PENCOM Compliance Complaint Handling Client Onboarding Cross Department Issue Resolution

Executive Assistant

James Cubitt & Partners

Dec 2021 - Nov 2023 (1 year 11 months)

Served as Executive Assistant to four Managing Directors, supporting strategic workflow monitoring that contributed to 90% target achievement in Q1 2022. Managed diaries and meeting scheduling, coordinated travel/accommodation logistics, and handled corporate profiling and client correspondence.

Executive Assistance Meeting Coordination Administrative Operations Confidential Scheduling

Account Executive

Spacetree Studios Limited

Mar 2021 - Dec 2021 (9 months)

Managed administrative and operational strategies using digital process analysis tools, supporting client engagement and service acceptance. Coordinated business development scheduling, improved internal responsiveness to incoming correspondence, and maintained client data uploads into HubSpot for timely access.

Administrative Operations Process Analysis Client Scheduling Client Data Management HubSpot Business Development Support Operational Reporting Data Upload & Database Maintenance

Executive Assistant (BIRS)

Benue State Internal Revenue Service (BIRS)

Jan 2020 - Dec 2020 (11 months)

Supported administrative processes within the Administrative and Finance Department, including director-level diary and email/task prioritization. Prepared delivery-support materials such as minutes and concept notes to aid policy recommendation drafting.

Administrative Support Email And Task Prioritization Concept Notes Preparation Time Management Document Management