Raphael Ameh

Developed and implemented compliance policies and conducted virtual staff training, enhancing regulatory adherence and safeguarding confidential records across departments.

Converted handwritten academic notes into organized digital documents and conducted document audits to ensure accuracy and proper formatting.

Managed high-level client correspondence, coordinated complex schedules, and ensured 100% documentation accuracy to support timely project delivery and audit readiness.

Orchestrated daily operational workflows, managed email and task delegation, and performed bookkeeping and expense tracking to ensure consistent progress and transparent records.

Reconciled payments, resolved high volumes of client requests, and led a 20-member customer service team, improving service quality and ensuring accurate transaction records over a 10-year tenure.

Managed over 2,000 customer accounts, maintained security item inventories, and ensured AML/CFT compliance while delivering responsive client support.

Processed DSA payments, managed account openings and onboarding, and maintained accurate records to meet audit standards and regulatory compliance.

Provided executive support by managing complex calendars, scheduling appointments, and processing staff and vendor payments to ensure smooth internal operations.

Supported water plant operations with stock reconciliation, cost control, and improved administrative filing systems for better accessibility and compliance tracking.

Grade: Second Class Upper

Completed a Bachelor of Science in Accounting with Second Class Upper honors, focusing on core accounting principles and financial reporting.