Open to opportunities

Tochi Okwuoha

@tochiokwuoha

Message

Administrative & Operations Professional helping teams run smoothly through proactive executive support and systems.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can support executives and operations end-to-end—building reliable admin workflows, managing calendars/travel/budgets, and owning client and vendor coordination with strong communication and measurable process improvements.

I’m a strategic, detail-driven Administrative & Operations Professional with over 8 years of experience supporting organizations and executives. I’m known for improving administrative systems, bringing calm operational control, and staying ahead of complex, fast-moving priorities.

In my recent roles, I’ve owned end-to-end front desk and administrative operations, served as a first point of contact for executives, clients, and vendors, and managed complex domestic and international travel logistics. I also develop and monitor departmental budgets—tracking expenditures, identifying cost-saving opportunities, and strengthening accountability.

I bring strong operational execution across executive and client-facing work: scheduling meetings and demos, managing calendars, coordinating communication across teams, and maintaining accurate records through CRM/data entry and structured documentation. I’ve driven measurable results, including reducing administrative delays and improving client retention through tighter processes and better follow-through.

Comfortable working independently in remote settings, I combine excellent communication with practical tools—Microsoft Office Suite (especially MS Excel), Google Workspace, and project platforms like Trello, Asana, and ClickUp. I’m proactive and people-first, with a strong financial discipline and a trusted partnership mindset.

Experience

Work history, roles, and key accomplishments

Current

Telemarketing & Admin Executive

Current

Business Day Media

Jan 2025 - Present (1 year 3 months)

Handled high-volume inbound and outbound calls and email communications to prospects and clients, and ran cold-calling/outreach campaigns to generate leads. Tracked leads in CRM/data entry systems and scheduled meetings, demos, and follow-ups to support management and sales teams.

Lead Management Data Entry Cold Calling Appointment Scheduling Outbound Communications Online Research Google Workspace Remote Coordination

Administrative Manager

Goddie Chemicals International Limited

Nov 2024 - Dec 2025 (1 year 1 month)

Led end-to-end front desk and administrative operations as the first point of contact for executives, clients, vendors, and partners. Managed domestic and international travel and departmental budgets, introducing administrative workflows that reduced delays by 25% and improved client retention/repeat business by ~50%.

Travel Arrangements Budgeting Vendor Management Front Desk Operations Record Management

Executive Administrative Associate

Sterling Oil Exploration & Energy Production Co. Ltd.

Mar 2020 - Sep 2023 (3 years 6 months)

Provided high-level executive administrative support, managing calendars, meetings, correspondence, and confidential documentation across multiple locations. Standardized administrative processes and reports, including Excel-based digital filing that improved document accessibility and reduced processing delays/workflow friction by ~30%.

Confidential Files Process Standardization

Front Desk & Admin Assistant

3M Nigeria

Apr 2015 - Jan 2018 (2 years 9 months)

Oversaw daily front desk operations, maintaining a professional environment for visitors and staff while handling executive calendars, meetings, and correspondence. Managed vendor onboarding and service/payment documentation, supported office expense tracking and reconciliations, and coordinated travel for expatriate/visiting staff with 100% schedule and budget compliance.

Front Desk Operations Vendor Onboarding Travel Coordination Documentation Management