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Tripti Sharma

@triptisharma1

Message

Operations and process excellence leader driving efficiency and transformation.

India

Message

What I'm looking for

I am seeking roles focused on operational excellence and process optimization where I can lead cross-functional initiatives, use analytics to drive decisions, scale processes, and contribute to automation and governance in a collaborative, growth-oriented company.

I am an operations and process excellence professional with 7+ years of experience delivering measurable improvements across high-growth, technology-enabled organizations. I specialize in process optimization, KPI frameworks, and embedding data-driven problem solving into daily operations.

My background includes leading end-to-end process improvement projects, developing SOPs and standardized workflows, and building executive-ready reports using Excel, Power BI, and SQL. I have driven reductions in errors and turnaround times, supported automation efforts with engineering and data teams, and trained teams to sustain process gains.

I hold Lean / Six Sigma Green Belt & Black Belt certifications and an MBA in Operations & Marketing, and I partner with senior leadership to translate strategy into operational execution that improves compliance, service SLAs, and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Operations Analyst

Current

Bridge33 Capital

Feb 2025 - Present (11 months)

Owned and executed end-to-end process improvement projects aligned with organizational KPIs and conducted deep-dive analyses to diagnose bottlenecks and propose data-backed solutions.

Process Improvement Excel Power BI SQL SOPs KPI Tracking Governance

Assistant Operations Manager

Bhanzu

Feb 2022 - Jan 2025 (2 years 11 months)

Designed and optimized operational workflows to reduce process delays and improve SLAs, collaborated with product and sales to streamline handoffs, and supported automation initiatives with engineering and data teams.

Process Optimization Salesforce Reporting Power BI Workflow Design Training Automation Cross Functional Collaboration

Senior Operations Specialist

Indifi Technologies

Jun 2019 - Jan 2022 (2 years 7 months)

Maintained operational records and reports, led underwriting and partner workflow optimizations that reduced manual effort and errors, and supported governance reviews with actionable performance insights.

Operations Management Reporting Process Optimization Onboarding Quality Control Data Analysis

Operations Specialist

ICICI Direct

Aug 2018 - May 2019 (9 months)

Implemented updated SOPs and a structured data tracking system, contributing to a 15% reduction in operational errors and maintaining high accuracy in customer and student data.