Tiff Preston-Thomas

As a dedicated Director of Operations and Customer Engagement at Lakes Mechanical LLC, I have been instrumental in providing ongoing operational support that drives business financial health and growth. My role encompasses human resources, professional development, and customer retention strategies that ensure our clients receive exceptional service and support.

Previously, I served as an Operations Specialist and Business Strategist at Better Sleep Inc., where I collaborated with a small team to enhance business relationships and streamline internal processes. My efforts contributed to significant growth and improved performance metrics. My academic background, including a Master’s in Psychology from Tiffin University, complements my professional experience, allowing me to approach challenges with a unique perspective.

In addition to my operational expertise, I have authored children's books and hold several certifications, including in CBD advising and life coaching. I am passionate about continuous learning and development, both personally and professionally.