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Kisha Sims

@kishasims

Operations leader at Rutgers University who supported programs serving 20,000+ students and identified approximately $10,000 in fraudulent expenditures at Novo Nordisk Inc.

United States

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At Rutgers University, I coordinated academic programs, supervised one associate, and organized enrollment records for more than 20,000 students. I also supported budgets and procurement while helping students and parents navigate immunization compliance requirements.

At Novo Nordisk Inc., I led the restructuring of a 12-person sales operations team, recruited four staff members, and identified approximately $10,000 in fraudulent expenditures within 60 days. I also used process mapping, Lean-based workflow improvements, and KPI reporting to support operational improvements.

At Franklin Youth Center, I manage daily operations using RecDesk, including attendance registration, family support, and reporting. Across my work, I focus on practical process improvement, accountable resource management, and helping teams and programs run effectively.

Experience

Work history, roles, and key accomplishments

Current

Part-Time Clerical Support

Current

Franklin Youth Center

Jun 2023 - Present (3 years 5 months)

Managed daily operations using the RecDesk CRM system, including attendance registration, family support, and program administration. Generated participation reports and maintained accurate data.

RecDesk Data Management Program Administration Reporting

Co-President, Football Booster Club

Immaculata High School

Feb 2024 - Jun 2026 (2 years 4 months)

Documented processes, improved activity execution, and strengthened community outreach, increasing parent engagement by 600%. Oversaw revitalization of the apparel website and consolidated meal services with a single provider.

Process Improvement Community Outreach Vendor Management Budget Management Training

Senior Program Coordinator

Rutgers University

Aug 2022 - Apr 2025 (2 years 8 months)

Led day-to-day coordination of academic programs, supervised one associate, and managed enrollment activities for over 20,000 students. Coordinated events, tracked budgets, and supported procurement while ensuring compliance with university policies.

Program Management Operations Management Supervision Enrollment management Event Coordination Budget Administration Compliance Stakeholder Engagement

Resource Coordinator

Rutgers University

Jul 2019 - Apr 2022 (2 years 9 months)

Managed annual renewals for 20+ consultants and providers, designed and delivered training, and coordinated logistics for conferences serving 250+ attendees. Developed marketing materials and served as a Certified QPR trainer.

Vendor Management Training and Development Event Coordination Marketing Question Persuade Refer (QPR) Training Communication Skills

Caregiver Sabbatical

Self Employed

Jan 2015 - Jan 2019 (4 years)

Managed complex family, administrative, and logistical responsibilities, including the sale of a family home and coordination with realtors, buyers, and legal parties through closing.

Project Management Stakeholder Coordination Logistics

Associate Manager, Sales Operations

Novo Nordisk Inc.

Mar 2014 - Nov 2015 (1 year 8 months)

Led restructuring of a 12-person sales operations team, established performance goals, and recruited four new staff members. Identified $10,000 in fraudulent expenditures and implemented Lean-based workflow improvements.

Sales Operations Team Leadership Recruitment Process Improvement Lean KPI Monitoring CRM Reporting Financial Control

Senior Executive Assistant, Finance & IT

Novo Nordisk Inc.

Aug 2009 - Feb 2014 (4 years 6 months)

Supported the SVP of Finance & IT, managed space planning and technology resources, and coordinated high-visibility events including Board of Directors meetings. Developed job descriptions and participated in recruiting.

Executive Support Event Coordination Recruitment Space Planning Vendor Management Training and Development