Tiffany Larry

Delivered expert tax support through phone and chat, improving user confidence and accuracy in filings. Identified deductions and compliance needs to maximize returns and reduce audit risks.

Led distributed remote teams to meet project goals, improve productivity, and deliver on client expectations. Facilitated onboarding and ongoing training, resulting in higher team performance.

Delivered high-quality technical support in a fast-paced call center, consistently resolving advanced customer issues. Managed escalated support tickets and ensured timely resolutions with minimal downtime.

Handled billing-related escalations with precision, increasing first-call resolution rates. Proactively identified and addressed account discrepancies, reducing repeat customer complaints.

Handled daily cash reconciliation and reported financial summaries. Ensured accurate financial record-keeping.

Oversaw daily operations, scheduling, and supply management. Ensured efficient office functioning.

Supported customers with order changes, account inquiries, and delivery tracking via phone and digital channels. Partnered with retail teams to ensure prompt fulfillment and customer satisfaction.

Provided compassionate care and assisted with daily living tasks. Ensured patient comfort and well-being.

Maintained cleanliness and guest room presentation standards. Ensured a pleasant stay for guests.

Resolved technical and billing issues for wireless and internet services. Provided comprehensive support to customers.

Greeted visitors, managed front desk operations, and directed inquiries. Maintained a professional and welcoming environment.

Obtained a High School Diploma or Equivalent, demonstrating foundational knowledge and readiness for further education or professional roles. This credential signifies the completion of secondary education.