Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@vmora
Customer service professional with 9+ years of experience.
With over nine years of experience in customer service, I have honed my skills in delivering high-quality support across various channels, including phone, chat, and in-person interactions. My ability to handle high-volume calls and resolve customer concerns has consistently contributed to maintaining high levels of customer satisfaction. I pride myself on my strong communication skills and my capacity to work effectively in remote environments.
Throughout my career, I have worked in diverse roles, from a Customer Service Representative at TurboTax to a Sales Associate at Dollar General. Each position has equipped me with valuable insights into customer needs and the importance of a positive attitude and teamwork. I am also proficient in data entry, achieving a typing speed of 60 WPM with high accuracy, and I am conversational in Spanish, which allows me to assist a broader range of customers.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
TurboTax/Sitel
Jan 2025 - Apr 2025 (3 months)
Assisted customers with completing and submitting tax returns, and answered any questions or concerns in a professional manner. Efficiently took case notes for each customer, and transferred calls as needed to the appropriate department.
Dollar General
Jul 2023 - Sep 2023 (2 months)
Assisted customers with purchases, returns, and questions in a friendly manner. Handled POS transactions accurately and efficiently, and restocked merchandise while maintaining a clean, organized store.
Dynata
Aug 2022 - Oct 2022 (2 months)
Conducted 500+ outbound calls weekly to gather survey data, maintaining high engagement with respondents to meet quotas. Handled demographic data entry accurately.
WIS International
Sep 2020 - Aug 2021 (11 months)
Accurately counted and managed inventory at multiple locations, working independently and as part of a team to meet deadlines. Reported data to management and suggested improvements.
UPS
Mar 2018 - Feb 2019 (11 months)
Loaded trucks with up to 2,000 packages per shift, maintaining safety and compliance standards. Ensured efficient and secure handling of all packages.
Himrod Houses
Feb 2016 - Jun 2016 (4 months)
Answered phones, directed calls, and handled client documents. Processed payment records and work orders with accuracy, supporting office operations with various administrative tasks.
Degrees, certifications, and relevant coursework
Diploma, Human Services
Completed a program in Human Services, gaining foundational knowledge in social work and community support.
High School Diploma, General Studies
Grade: Honors
Activities and societies: Editor-In-Chief of High School Newspaper
Achieved a Regents High School Diploma with Honors, demonstrating academic excellence and dedication.
Software and tools used professionally
You can contact V and 90k+ other talented remote workers on Himalayas.
Message Vmary topping
Manager, Dollar General
Lasonnya Turner
Customer Service Representative, Floor and Door Company
shabria gibson
Customer Service Representative, Remx
Bleu User
Customer Service Representative, Liberty Tax
Safi selemani
Cashier/Customer Service, Walmart
jazlyn mayer
General Clerk, Internal Revenue Service
Olema Valdes
Chat and Phone Tech Support, Foundever
BruchaeJones Work
Administrative Support / Staffing Assistant, Kennedy Services
Shanquela Berry
Call Center Customer Service Representative, Ford Air
Laquasia Robinson
IRS Agent, United States Department of the Treasury