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Thais MonteiroTM
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Thais Monteiro

@thaismonteiro

Global Account Manager at LINGOPAL.AI who closed some of the company’s largest deals and ranked at the top for FY2026 closed-won business.

Brazil
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At LINGOPAL.AI, I managed global accounts across the customer lifecycle, from high-value POCs and contracting to implementation, renewals, and expansion. I closed some of the company’s largest and most valuable deals and ranked at the top of the FY2026 leaderboard for closed-won business versus quota.

I worked with C-suite and technical stakeholders to translate customer challenges into business solutions, align internal teams, and support successful delivery. I also handled onboarding support, issue resolution, and account health monitoring to maintain trust while securing renewals and expansion.

At CS PREMIUM VISA, I led high-ticket sales for US employment-based immigration consultancy services, set the company’s monthly sales record, and launched premium service tiers that increased average deal size and revenue. Earlier, at TELUS DIGITAL, I trained and evaluated machine learning models and assessed outputs across text, image, and multimodal data.

At ZAUM LANGS, I localized technology content for companies including Microsoft, Amazon, Atlassian, Apple, IBM, and Cisco. My experience also includes co-founding ACME STUDIO, managing enterprise contracts and inside sales at IBM, and working in sales and account management across education, travel, and tourism.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Harvard University logoHU

Harvard University

CS50 - Introduction to Computer Science, Computer Science

Currently pursuing CS50: Introduction to Computer Science from Harvard University.

NIST logoNI

NIST

NIST Cybersecurity Framework (CSF) 2.0, Cybersecurity

Completed NIST Cybersecurity Framework (CSF) 2.0 certification in 2026.

Advisera logoAD

Advisera

ISO 27001 Foundations, Information Security

Completed ISO 27001 Foundations certification from Advisera in 2026.

CU

CustomerSuccessU

Customer Success Fundamentals, Customer Success

Completed Customer Success Fundamentals certification from CustomerSuccessU in 2026.

Microsoft Learn logoML

Microsoft Learn

Cloud Computing | Microsoft Azure | Power BI | Microsoft Azure: AI and Machine Learning, Cloud Computing

Completed cloud computing, Microsoft Azure, Power BI, and AI and Machine Learning training from Microsoft Learn in 2024.

SP

SPIN

SPIN Selling: Complex Sales Techniques, Sales

Completed SPIN Selling: Complex Sales Techniques certification in 2023.

Pontifícia Universidade Católica de Campinas logoPC

Pontifícia Universidade Católica de Campinas

Bachelor, Tourism

Bachelor in Tourism from Pontifícia Universidade Católica de Campinas, completed in 2004.

CC

Colégio Notre Dame de Campinas

High School Diploma, General Education

Completed elementary to high school education at Colégio Notre Dame de Campinas in 1999.

JS

Jefferson High School

Exchange Student Program, Exchange Student Program

Participated in an exchange student program at Jefferson High School in Indiana, USA, in 1999.

Cisco Networking Academy logoCA

Cisco Networking Academy

Cybersecurity Essentials | Networking Essentials | IoT Fundamentals: Connecting Things, Networking and Cybersecurity

Completed Cybersecurity Essentials, Networking Essentials, and IoT Fundamentals: Connecting Things from Cisco Networking Academy in 2023.

IBM logoIB

IBM

Client Satisfaction in Action | Workforce Diversity & Work Life Balance, Professional Development

Completed Client Satisfaction in Action and Workforce Diversity & Work Life Balance training from IBM in 2009.

Tech stack

Software and tools used professionally

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