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Thainá Cunha Caligaris

@thaincunhacaligaris

I support customers and clients through clear communication, issue resolution, project coordination, and digital content workflows.

United States

Message

What I'm looking for

I'm looking for a customer-facing or coordination role where I can use clear communication, organized follow-through, and multilingual support to resolve client needs and keep projects moving.

I've supported customers, clients, and internal teams across travel, advertising, marketing, and digital communication projects in Brazil. At Hurb, I assisted Portuguese- and Spanish-speaking travelers from initial inquiries through purchases, cancellations, and post-purchase concerns.

At Epic Filmes, 23A, and Full Sales System, I coordinated client requests, priorities, deadlines, content reviews, and cross-functional deliverables. I bring organized follow-through, clear written communication, CRM and digital-platform experience, and professional working English alongside native Portuguese and advanced Spanish.

Experience

Work history, roles, and key accomplishments

Project Manager

23A

Jun 2024 - Jan 2025 (7 months)

Managed multiple projects simultaneously, organizing priorities, deadlines, tasks, and deliverables. Coordinated team members and maintained clear communication with clients and stakeholders.

Project Coordination Task Management Project Communication Content Review

Communication Specialist

Full Sales System

Jan 2024 - May 2024 (4 months)

Managed communication projects and coordinated multiple tasks, deadlines, and deliverables. Developed and reviewed written content for blogs, Google Business Profile, social media, websites, and other digital channels.

Content Development Content Review Project Coordination Digital Platforms

Marketing Assistant

Escola Pedra da Gávea

Aug 2022 - Aug 2023 (1 year)

Supported marketing and communication initiatives, including content creation and promotional activities. Assisted with lead generation and communication with prospective customers.

Marketing Content Creation Lead Generation Event Planning

Account Executive

Epic Filmes

Jun 2021 - Aug 2022 (1 year 2 months)

Served as a primary point of contact for clients in advertising, audiovisual, film, and production projects. Built client relationships by listening to needs, clarifying requests, and identifying appropriate solutions and services.

Client Relationships problem resolution Project Coordination Follow up

Travel Consultant

Hurb

May 2020 - Aug 2021 (1 year 3 months)

Assisted customers in Portuguese and Spanish with questions about travel packages, destinations, products, and services. Supported customers throughout the journey, from initial inquiries and purchasing decisions through post-purchase service.

Customer Service Sales Support problem resolution Travel Products