Teresa Jane Toombs

Provided education and support to facilities and doctors for patient referrals. Hosted events and local community gatherings to engage with the aging generation and foster community growth.

Provided holistic case management services, including reviewing medical documentation for leave of absence requests. Initiated and responded to inquiries about leave and disability options, critically assessing cases for necessary actions and next steps.

Developed new business and managed executive client relationships for existing accounts. Collaborated closely with MSPs to build partnerships and expand programs, ensuring client needs were met and consultant procedures were followed.

Managed sales and operations for five offices across the DFW area, overseeing human resources and sales needs for each. Developed new clients, maintained existing relationships, and focused on reducing turnover while growing headcount.

Met with decision-makers to assess needs and secure accounts, managing weekly business calls and documentation in a CMS system. Coordinated appointments and collaborated with recruiting to fill positions, including onboarding and HR duties.

Managed business-to-business and retail sales, including direct sales, accessory sales, and device setup. Conducted daily and monthly inventory, handled cash, and managed aggressive customer service situations.

Assessed customer needs and financing abilities to facilitate vehicle sales, ensuring all paperwork adhered to legal guidelines. Provided ongoing customer service and managed referrals to build a book of business.

Supervised, hired, and trained a staff of approximately 65, managing payroll, nightly deposits, and cash drawers. Maintained property value through monthly maintenance and immediate repairs, while also marketing and executing special events.

Maintained an established account list, prospected, and closed new clients, developing promotions and NTR events. Developed new prospects through cold call canvassing and attending networking and charity events.

Focused on English and English as a Second Language (ESL).

Completed coursework in General Studies.

Graduated from Troup High School.