Manuel Hinojos

Designed and created websites, landing pages, and various marketing merchandise. Managed social media, sales advertisements, and analyzed trend data. Responsible for recruiting, screening, and overseeing the internship process for new real estate agents.

Ensured client needs were met by providing 24/7 availability and preparing accurate purchase orders and invoices. Developed and maintained multiple marketing campaigns, arranging promotional events to generate revenue. Managed day-to-day logistics, ensured timely deliveries, and oversaw accurate claims processing for commercial contracts.

Led national staff and account meetings, frequently communicating with key decision-makers and establishing C-level client relationships. Hired and trained staff on medical operations and sales, overseeing accurate claims processing in managed care and acute hospital settings. Managed monthly expenses, purchase orders, sales, profit margins, and logistics for a $4.2 million operations budget.

Managed daily mobile operations, including following up on event inquiries and negotiating contracts and service pricing for events. Hired, trained, and directed employees while ensuring strict adherence to safety and sanitizing practices. Audited processes and trended daily sales, profit margins, and losses.

Conducted face-to-face meetings with property and business owners, resolving inquiries regarding sales and marketing management. Maintained detailed sales product knowledge and trained new sales representatives on processes and procedures. Arranged promotional events, negotiated contracts, and utilized retention techniques to proactively retain existing customers.

Collected up-to-date information on order status and sales figures, working closely with management on budget and sales terms. Responsible for trending data to accurately schedule staff according to budget. Created detailed sales reports for management and sales teams, identifying weak areas and initiating new sales strategies.

Conducted a mix of cold and warm outbound calls, building rapport with existing and potential customers. Successfully persuaded new customers to change telecom providers and answered incoming calls from prospective clients. Consistently sustained 150-200% of plan multiple quarters in a row, achieving Presidents Club status.

Grade: Cert. No. 465143

Obtained a High School Diploma from the Texas Education Agency.