Tehreem Sattar
@tehreemsattar
Motivated customer service representative with strong communication skills.
What I'm looking for
I am an outgoing and motivated individual who thrives on new challenges and opportunities for personal development. My experience in customer service has honed my ability to engage effectively with diverse clientele, ensuring their satisfaction and addressing their needs promptly. I pride myself on my reliability, enthusiasm, and strong work ethic, consistently meeting deadlines and maintaining a professional demeanor.
Currently, I work as a Brand Representative at Hollister, where I excel in upselling products and providing exceptional service. My commitment to customer satisfaction has earned me recognition, including being acknowledged for signing up the most Club Cali members in the UK. Additionally, my role involves training new staff, showcasing my leadership abilities and dedication to team success.
Previously, I have worked as a Customer Services Representative at Domino's, where I developed my communication skills and learned to handle customer complaints effectively. My experience extends to remote work with Student Finance England, where I managed customer inquiries and provided comprehensive support using CRM systems like Salesforce and Zendesk. I am passionate about helping others and continuously seek to improve my skills in a dynamic work environment.
Experience
Work history, roles, and key accomplishments
Brand Representative
Hollister
Engaged with customers to ensure satisfaction with purchases and excelled at upselling products. Operated tills and trained new staff on brand representation.
Customer Service Advisor
Student Finance England
Mar 2025 - Present (4 months)
Responded to customer inquiries via call and webchat using Salesforce and Zendesk. Provided comprehensive service information and resolved customer issues related to loans and financial details.
Customer Services Representative
Domino's
Dealt with customers in-store and over the phone, taking orders and handling complaints. Ensured customer satisfaction and received positive feedback.
Education
Degrees, certifications, and relevant coursework
Unknown
Access to Higher Education Diploma, Law, Criminology, Sociology and Psychology
Completed a Level 3 Access to Higher Education Diploma, focusing on key subjects such as Law, Criminology, Sociology, and Psychology. This program prepared me for higher education by providing a strong academic foundation in social sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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