Jessenia Megan

I am a friendly and customer-focused professional with over three years of experience in delivering exceptional service in fast-paced environments. My expertise lies in problem-solving and building rapport with customers, ensuring that their needs are met with the highest level of satisfaction. I am committed to enhancing customer experiences and am excited to contribute my skills in communication and conflict resolution to a team that values outstanding service.

Throughout my career, I have held various roles that have honed my customer service abilities. As a Luxury Brand Ambassador for Creed, I provided personalized fragrance consultations and managed inventory while promoting brand events. My previous role as a Customer Service Advisor at Enact Conveyancing allowed me to excel in meeting client expectations and achieving key performance indicators consistently. I also contributed to a 20% increase in sales during my tenure at Capita Samsung by providing outstanding customer care and training new employees.