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tyler betances

@tylerbetances

Customer service representative skilled at resolving issues and delivering excellent multicultural customer experiences.

United Kingdom
Message

What I'm looking for

I am seeking a customer-facing role where I can use strong communication and problem-solving skills to improve service, grow within a supportive team, and help retain customers.

I am a resourceful, self-motivated customer service professional with a proven ability to provide superb service to multicultural populations. I thrive in fast-paced environments, handle pressure well, and consistently aim to exceed customer expectations.

My background includes customer service internship experience at a supermarket where I learned key customer care concepts, utilized software to resolve complaints, and assisted customers to ensure positive experiences. I bring strong analytic and problem-solving skills, exceptional attention to detail, and effective phone etiquette.

I am proactive and comfortable managing accounts, attracting potential customers, and responding to requests efficiently while following company policies for complaint resolution and service recovery.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

Clement Howell High School

Diploma, Customer Service

Completed a diploma program with coursework focused on customer service principles, CRM, leadership, retention, and conflict management.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
tyler betances - Customer Service Representative - Quality Supermarket | Himalayas