Rima Chudasama

I am a dedicated and highly adaptable Customer Service and Sales professional with over 6 years of experience in dynamic, customer-facing environments. I have a proven ability to achieve sales targets, manage customer relationships, and solve complex problems independently. Known for my excellent communication skills, energetic approach, and commitment to high-quality customer experiences, I am ready to transition to a remote role where I can leverage my strong organizational skills, self-discipline, and technological proficiency to contribute effectively in a virtual setting.

In my most recent role as a Sales Representative at Buzz, Hamleys, I achieved and exceeded sales targets by tailoring my approach to individual customer needs. I maintained a high-energy presence that boosted product exposure and drove sales, demonstrating extensive product knowledge that ensured high levels of customer satisfaction. My efforts were recognized with the “Star of the Month” award within my first two months, along with daily bonuses for my performance.

Prior to that, I served as a Customer Experience Assistant/Manager at William Hill, where I delivered excellent customer experiences in a fast-paced environment and fostered long-term relationships. I was promoted to a managerial position within 6 months, showcasing my reliability and problem-solving skills. My journey in customer service began as a Sales Advisor at New Look, where I provided efficient and friendly service, ensuring a visually appealing work environment that enhanced the customer experience.