Tegan Leach

Responsible for unpacking and arranging products on shelves, adhering to safety protocols, and assisting customers with product knowledge. Demonstrated strong organizational skills and attention to detail in a fast-paced environment.

Provided customer service by assisting passengers with check-in, boarding, and baggage inquiries. Handled difficult situations with unruly passengers and coordinated with ground staff to ensure smooth operations.

Managed makeup applications and educated customers on products. Drove sales and met targets while ensuring high standards of customer service.

Performed managerial tasks including hiring, staff motivation, and visual merchandising. Led a team to achieve KPIs and budgets while ensuring excellent customer service.

Planned work schedules and developed procedures to enhance customer satisfaction. Resolved customer complaints and ensured efficient operations.

Led a sales team to deliver exceptional customer service and managed product inventory and staff development.

Engaged customers through phone calls to explain products and services. Developed strong telemarketing skills in both B2B and B2C environments.

Handled cash transactions, provided customer service, and managed stocktaking and end-of-day balancing.

Completed a Diploma of Screen and Media with a focus on Make Up Artistry, gaining skills in professional makeup application and media techniques.

Achieved a Certificate III in Nail Technician, focusing on nail care, design, and customer service skills.

Achieved a Certificate III in Retail Operations, which included training in retail management and customer service.

Obtained a Certificate IV in Business, which provided knowledge in business operations, management, and customer relations.

Completed a Certificate III in Business, focusing on foundational business skills and customer service.

Completed Year 10 education, providing a foundational knowledge base for further studies and career development.