ravva User
@ravvauser
Proactive customer service professional with strong communication skills.
What I'm looking for
I am a proactive and customer-focused professional with exceptional verbal and written communication skills. My experience spans various roles in customer service, where I have consistently demonstrated my ability to handle inquiries efficiently and ensure high levels of customer satisfaction. I thrive in fast-paced environments and possess strong problem-solving abilities, attention to detail, and effective time management skills.
In my recent role as a Customer Service Representative at DNA Bus Replacement Company, I assisted passengers by providing real-time updates on bus schedules and managed customer inquiries through various channels. My ability to maintain accurate records and communicate effectively with dispatch teams contributed to improved service efficiency. Additionally, my experience as a Sales Associate at 7-Eleven and a Dental Assistant has further honed my customer service skills, allowing me to adapt to diverse situations and provide exceptional support.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
DNA Bus Replacement Company
Oct 2023 - Jan 2024 (3 months)
Assisted passengers with real-time updates on bus schedules and routes, managed inquiries through various support channels, and maintained accurate records of customer interactions. Adapted to a fast-paced environment to ensure timely support for passengers.
Dental Assistant / Receptionist
Brush N Floss Dental Clinic
Jul 2023 - Sep 2023 (2 months)
Managed patient appointments, answered calls, and assisted dentists during procedures. Maintained patient records and processed insurance claims using Dentally software, ensuring compliance and efficient workflow.
Sales Associate
7-Eleven
Mar 2023 - Jun 2023 (3 months)
Provided excellent customer service at checkout, managed inventory, restocked shelves, and assisted customers with online orders and digital payments. Ensured product displays were organized and appealing.
Education
Degrees, certifications, and relevant coursework
Torrens University
Master's in Health Management, Health Management
Currently pursuing a Master's degree in Health Management, focusing on the principles and practices of health care management and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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