Caitlin Kuzman

I am a highly motivated administrative and customer-support professional with extensive experience managing schedules, communications, travel arrangements and project coordination. I prioritise accuracy, efficiency and clear communication to keep operations running smoothly.

My background includes roles in emergency dispatch and airline cabin crew where I developed exceptional crisis communication, situational awareness and high-pressure decision-making skills. I consistently deliver calm, empathetic support while coordinating multiple resources and stakeholders.

I have led and mentored colleagues, fostering teamwork and operational consistency, and have been recognised with awards for service excellence and meaningful impact. I adapt quickly to new processes, tools and client preferences and maintain strong attention to detail.

I bring a proactive, positive attitude focused on anticipating needs, resolving issues promptly and building strong working relationships across diverse teams and client groups.