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Caitlin KuzmanCK
Open to opportunities

Caitlin Kuzman

@caitlinkuzman

Experienced in admin, customer service, and team support, focused on efficiency, organisation, and problem-solving.

Australia
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What I'm looking for

I am seeking a client-facing or operational support role where I can use crisis communication, coordination and mentorship skills in a collaborative, fast-paced environment.

I am a highly motivated administrative and customer-support professional with extensive experience managing schedules, communications, travel arrangements and project coordination. I prioritise accuracy, efficiency and clear communication to keep operations running smoothly.

My background includes roles in emergency dispatch and airline cabin crew where I developed exceptional crisis communication, situational awareness and high-pressure decision-making skills. I consistently deliver calm, empathetic support while coordinating multiple resources and stakeholders.

I have led and mentored colleagues, fostering teamwork and operational consistency, and have been recognised with awards for service excellence and meaningful impact. I adapt quickly to new processes, tools and client preferences and maintain strong attention to detail.

I bring a proactive, positive attitude focused on anticipating needs, resolving issues promptly and building strong working relationships across diverse teams and client groups.

Experience

Work history, roles, and key accomplishments

Education

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Caitlin Kuzman - Emergency Call Taker - Triple Zero Victoria | Himalayas