Taylor Morrison

Delivered exceptional customer service by providing quick and efficient customer service and promptly addressing their inquiries and concerns. Assisted customers with locating cars and provided expert product knowledge to facilitate informed purchasing decisions.

Demonstrated leadership skills as a Team Leader, overseeing daily store operations and ensuring optimal performance of team members. Handled financial responsibilities such as depositing money to the bank and reconciling individual financial reports with store operations, ensuring the accuracy and integrity of financial data.

Managed financial transactions and customer requests with precision and accuracy, ensuring a seamless and satisfactory customer experience. Supervised staff members, monitoring their work performance and providing guidance and feedback as needed to ensure that operations ran smoothly.

Led a team of employees to achieve operational objectives and ensure smooth daily store operations. Managed the opening and closing procedures of the store, including the supervision of cash management procedures such as counting cash drawers and coordinating change orders for employees.

Delivered exceptional customer service by providing quick and efficient customer service and promptly addressing their inquiries and concerns. Assisted customers with locating items and provided expert product knowledge to facilitate informed purchasing decisions.

Demonstrated proficiency in cash handling procedures, including accurate and efficient money handling, and promptly addressed customer requests, resulting in high customer satisfaction. Conducted inventory management procedures, such as stock replenishment and monitoring of stock levels, to ensure optimal inventory levels and minimize stock-outs.

Managed store opening and closing procedures, ensuring adherence to established policies and procedures. Provided excellent customer service by assisting customers with their needs, locating items, and promptly and courteously addressing inquiries.

Served as team lead, overseeing and coaching team members to deliver exceptional customer service, achieve sales targets, and maintain store standards. Provided exceptional customer service by promptly and professionally answering customer questions, assisting with item location, and efficiently resolving customer complaints.

Provided excellent customer service by promptly and professionally answering telephone inquiries, directing guests to their tables, and accommodating and managing large parties. Demonstrated strong communication skills by taking and packing to-go orders accurately and efficiently, ensuring customer satisfaction.

Managed confidential files, ensuring their proper organization, storage, and retrieval in compliance with established policies and procedures. Conducted copying procedures, including document preparation and handling, ensuring accuracy and quality of output.

Demonstrated strong leadership skills by serving as team lead, supervising and coaching team members to deliver exceptional customer service, achieve sales targets, and maintain store standards. Provided exceptional customer service by promptly and courteously addressing customer questions, assisting with item location, and efficiently resolving customer complaints.

Provided exceptional customer service by greeting guests upon arrival and ensuring prompt and accurate completion of customer transactions. Processed customer transactions efficiently, maintaining an accurate cash drawer throughout the shift and adhering to established cash handling policies and procedures.

Completed a Pharmacy Technician Certification program at American National University, gaining expertise in pharmaceutical practices and regulations.

Obtained a High School Diploma - providing a foundational education.