Melonise Atwood

Managed daily store operations, including opening and closing procedures. Coached retail associates and performed pre-testing for customers. Prepared and shipped orders, handled damaged glasses, and oversaw the sales floor in the manager's absence.

Assisted guests with returns, pickups, and locating orders. Handled phone inquiries and processed purchases at the register. Served food and managed front-end operations, demonstrating the ability to multitask effectively under stressful conditions.

Managed patient calls for appointments and billing inquiries. Handled patient emails for doctors and facilitated communication. Sent prescriptions to pharmacies via fax or system and maintained patient charts. Demonstrated experience handling difficult callers and multitasking under stressful conditions.

Took customer orders and managed cashier operations, including handling large bills. Placed food orders and ensured accuracy for customers. Operated the drive-thru window, taking orders and serving food efficiently. Demonstrated the ability to multitask effectively under stressful conditions.

Greeted customers and informed them about current sales promotions. Assisted customers in finding specific items and located inventory in other stores when necessary. Measured children's feet for proper shoe fitting and handled calls from other store locations.