Open to opportunities

Jereke Ezzard

@jerekeezzard

Message

Enthusiastic customer service specialist with project management skills.

United States

Message

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

I am an enthusiastic and ambitious customer service specialist with a strong background in management, sales, and operations. My exceptional ability to connect with people allows me to understand their wants, needs, and desires, enabling me to deliver legendary service in every marketing and sales interaction.

Currently, I serve as a Hourly Manager at AMC, where I assess staffing needs, recruit staff, and monitor budgets to ensure financial transactions are authorized and budgeted. My previous experience as a General Manager at Smoothie King Corp honed my skills in inventory management and operational efficiency. I am committed to maintaining high standards of service and operational excellence in every role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Hourly Manager

Current

AMC

Jun 2024 - Present (1 year 1 month)

Managed hourly operations and staff at AMC. Ensured smooth daily functions and customer satisfaction.

Communication Skills Team Leadership Operations Management Customer Service Staff Training Problem Solving Project Management Sales

General Manager

Smoothie King Corp.

Dec 2021 - Jun 2024 (2 years 6 months)

Assessed staffing needs and recruited staff using various methods, including newspaper advertisements and job fair attendance. Monitored budgets and payroll records, reviewing financial transactions to ensure authorized and budgeted expenditures.

Staffing Recruitment Budget Management Payroll Financial Analysis Sales Customer Service Operations Project Management Marketing

Processing Manager

Amazon Fulfillment Center

Aug 2020 - Aug 2022 (2 years)

Verified inventory computations by comparing them to physical counts of stock, and investigated discrepancies or adjusted errors. Operated automated or semi-automated hoisting devices for refuse disposal.

Inventory Management Logistics Supply Chain Warehouse operations Quality Control Data Entry Problem Solving Team Leadership

Manager

Krystals

May 2019 - Jul 2020 (1 year 2 months)

Consulted with sales, media, and marketing representatives to obtain information on products or services and discuss advertising copy. Maintained sanitation, health, and safety standards in work areas.

Marketing Advertising Food Preparation Health and Safety Customer Service Team Collaboration Inventory Control

Education

Degrees, certifications, and relevant coursework

Perry Learning Center

GED, General Education

Obtained the General Education Development (GED) credential, demonstrating proficiency in core academic subjects. This achievement reflects a commitment to foundational knowledge and personal academic growth.