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@kaiadutremble
Aspiring marketing professional with leadership experience in hospitality.
I am a dedicated and ambitious individual currently pursuing my education in Fashion Marketing and Marketing Management. With a strong foundation in customer service and team leadership, I have developed a passion for creating exceptional experiences for clients. My experience as a Shift Lead at Moes Southwest Grill has honed my skills in managing a team, ensuring customer satisfaction, and maintaining operational excellence.
Throughout my career, I have taken on various roles that have allowed me to grow both personally and professionally. As an Assistant General Manager at Altitude Trampoline Park, I successfully increased bookings and sales by over 50% through strategic partnerships and marketing campaigns. My involvement in DECA has further enriched my understanding of marketing principles, where I have been recognized as DECA Member of the Month and have led a team in designing a stage for a fashion show.
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Work history, roles, and key accomplishments
Moes Southwest Grill
Aug 2024 - Present (1 year 3 months)
Led a team of 3-5 employees to efficiently run shifts, ensuring customer satisfaction and maintaining store appearance. Managed cash handling, opened and closed the store, and actively engaged in upselling to enhance sales.
LevelSpa Salon
Aug 2023 - Present (2 years 3 months)
Assisted stylists by shampooing and blow-drying clients, ensuring a smooth customer experience from check-in to check-out. Maintained salon appearance and gained knowledge of various treatment services and products.
Putt Nation
Apr 2023 - Present (2 years 7 months)
Supervised employees, handled complaints, and managed the interviewing, hiring, and training processes for new staff. Coordinated daily operations and developed menus and promotions to enhance customer experience.
Altitude Trampoline Park
Nov 2022 - Present (3 years)
Oversaw hiring, onboarding, and training processes, and developed staff schedules. Managed inventory, assisted with payroll, and utilized cash management to increase bookings and sales by over 50% through strategic partnerships and marketing campaigns.
Altitude Trampoline Park
Aug 2022 - Present (3 years 3 months)
Planned and implemented marketing campaigns, followed up on event leads, and created weekly event schedules. Managed vendor relations and a staff of over 35 employees to ensure customer satisfaction during events.
Degrees, certifications, and relevant coursework
Automotive Technology
Currently pursuing a degree in Automotive Technology. Anticipated graduation between 2025 and 2026.
Fashion Marketing and Marketing Management
Activities and societies: DECA Member (May 2020-Present), FBLA Member (Sept. 2021-Present), NTHS Member (Aug. 2023-Present)
Graduated with a focus on Fashion Marketing and Marketing Management Pathway.
Software and tools used professionally
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