Janiese Knowles

Deliver high-quality service in a fast-paced breakfast and brunch environment, managing multiple tables while upselling menu items and resolving guest concerns to foster loyalty.

Assisted lead photographer with setup, lighting, and equipment adjustments while coordinating clients and schedules to ensure on-time shoot delivery and professional sessions.

Provided elevated table service in an upscale dining environment, upselling menu items and resolving guest concerns to deliver refined, repeat-worthy guest experiences.

Directed daily store operations and led a team to exceed sales targets, independently opening/closing the store while ensuring security and operational compliance.

Managed multiple tables in a fast-paced environment, processed payments accurately, and collaborated with kitchen and bar staff to ensure timely and satisfying guest experiences.

Managed vehicle inventory records and assisted with audits to reconcile physical counts with system records, improving accuracy and reducing discrepancies across dealership systems.

Welcomed and assisted customers to create positive first impressions, managed guest flow during busy periods, and supported administrative tasks including scheduling and data entry.

Met and exceeded call-center performance metrics by resolving customer inquiries, handling account updates, and delivering high customer satisfaction through efficient troubleshooting.

Operated POS to process sales, assisted customers with product selection and styling, and collaborated with team members to achieve daily and monthly sales targets.