tatiana ewing

I'm an experienced Receptionist and Customer Service professional with over 5 years of experience providing exceptional customer service and administrative support in a remote setting. I excel in handling high call volumes, scheduling appointments, managing emails, and utilizing various CRM software. My commitment to delivering a positive customer experience is evident in my outstanding communication skills and problem-solving abilities.

Throughout my career, I have worked as a Customer Service Agent for multiple companies, including T-Mobile and Sagility. In these roles, I managed a high volume of inbound calls, emails, and live chat inquiries, ensuring prompt and courteous responses to clients. I have developed a strong ability to resolve customer complaints and escalate issues to management when necessary, always striving for complete customer satisfaction.

My educational background includes a high school diploma from Piper High School, and I continuously seek to enhance my skills in critical thinking, project management, and content development. I am passionate about providing exceptional service and am eager to contribute my skills to a dynamic team.