I’m seeking a remote role where I can lead operations, improve systems, and support teams through thoughtful, people-first process design. I thrive in collaborative, mission-driven environments that value clarity, efficiency, and heart.
Tarah Klein
@tarahklein
Ops pro with 11+ yrs streamlining systems, leading teams & driving impact across functions.
What I'm looking for
I’m a versatile operations and project management professional with over 11 years of experience driving cross-functional efficiency, building scalable systems, and leading people-first initiatives. Most recently, I served as Manager of Operations at a real estate investment company, where I led platform implementations, created internal training programs, and streamlined workflows across leasing, acquisitions, and customer success.
My background blends tech fluency with strong communication skills—I’ve partnered closely with DevOps, People Ops, and executive teams to translate business needs into systems and process improvements. I’m highly skilled in Salesforce, Google Workspace, Microsoft Office, and a wide range of project management and automation tools. I’ve also led remote teams and implemented tracking systems to ensure visibility and accountability across departments.
I’m passionate about improving how people work—whether that’s through better onboarding, automation, culture-building, or just helping teams feel more supported and less overwhelmed. I thrive in roles where I can bring clarity, heart, and structure to growing organizations.
Outside of work, I’m a Disney-loving mom, big fan of spreadsheets, and always up for creating something—whether that’s a new workflow, an employee experience program, or a Cricut craft project.
Experience
Work history, roles, and key accomplishments
Manager of Operations
JWB Real Estate Capital
May 2022 - May 2025 (3 years)
Led Salesforce lifecycle redesign, cutting turnaround time 40%. Improved ticket triage, built dashboards, launched Super User training, and drove cross-team adoption. Bridged ops + DevOps, streamlined workflows, and boosted KPI visibility. Also led culture efforts, events, and office ops across departments.
Operations Administrator
JWB Real Estate Capital
Nov 2019 - May 2022 (2 years 6 months)
Managed ops systems and data integrity for 5,000+ properties. Led pricing strategy, compliance, and transaction coordination. Oversaw realty ops, supported cross-team collaboration, and improved reporting in Salesforce. Handled internal comms, executive support, and event planning to ensure seamless operations.
Executive Coordinator
JWB Real Estate Capital
Aug 2016 - Nov 2019 (3 years 3 months)
Supported execs with calendar, travel, and cross-team priorities. Managed sensitive HR tasks, led internal comms, and planned company events. Improved SOPs, onboarding, and team training. Drove projects across leasing, construction, and client relations, while maintaining investor updates and CRM data for real estate ops.
Client Relations Coordinator
JWB Real Estate Capital
Oct 2013 - Aug 2016 (2 years 10 months)
Managed relationships with 800+ out-of-state investors, providing proactive updates and portfolio support. Coordinated across teams to resolve requests, maintained tracking systems, and improved onboarding and reporting processes. Supported CRM accuracy, monitored client feedback, and contributed to internal culture and team initiatives.
Education
Degrees, certifications, and relevant coursework
University of North Florida
B.A. (Bachelor of Arts), Elementary Education
2003 - 2007
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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