Taqqi Muhammad
@taqqimuhammad
Customer-focused Renewal Specialist with a proven track record.
What I'm looking for
I am a dedicated Renewal Specialist with over two years of experience in managing subscription renewals and maximizing revenue retention in B2B SaaS environments. My customer-focused approach has enabled me to exceed renewal targets consistently while building strong relationships with clients. I am skilled in Salesforce and adept at contract negotiation, which has proven essential in my role.
At Nutanix, I have successfully driven product adoption and increased the likelihood of renewals by delivering comprehensive progress reports and conducting license activation workshops. My collaboration with field teams and engineers has led to the development of strategic customer engagement plans, contributing to a team quota attainment of 110% with a renewal annual total revenue of $1.7 million and a gross renewal rate of 93% over the last four quarters.
My previous experience as a Sales Development Representative has equipped me with the skills to generate leads and support sales pipeline growth through effective communication and collaboration with cross-functional teams. I am passionate about leveraging my skills to create value for customers and drive business success.
Experience
Work history, roles, and key accomplishments
Customer Success Representative, CSR
Nutanix
Jul 2023 - Jun 2025 (1 year 11 months)
Drove product adoption and increased renewal likelihood by delivering progress reports, license activation workshops, and commercial reviews. Collaborated with field teams and engineers to build strategic customer engagement plans via the POD model.
Sales Development Representative, SDR
Nutanix
Oct 2021 - Jul 2023 (1 year 9 months)
Worked cross-functionally with Field Sales, Channel, and Marketing teams to support sales pipeline growth. Generated leads and qualified opportunities through cold calls and emails daily.
Education
Degrees, certifications, and relevant coursework
University of North Carolina in Greensboro
Master of Athletic Training, Athletic Training
Activities and societies: Clinical Experience: Greensboro College, Northern Guilford High School, North Carolina Agricultural and Technical State University (A & T), and University of North Carolina in Greensboro
Completed an Entry Level Master of Science in Athletic Training, which is CAATE Accredited. Provided athletic training services to a variety of collegiate and high school athletes.
University of North Carolina in Greensboro
Bachelor of Science, Kinesiology
Activities and societies: Golden Chain Honor Society; Dean’s List
Studied Health and Human Sciences within the Department of Kinesiology. Achieved recognition on the Dean's List and was a member of the Golden Chain Honor Society.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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